I trust very few people to do their jobs competently; it’s the product of a wealth of experience watching people suck at the simplest of things. Indeed, it is often the simplest things that people mess up the most, and of all those things, few are simpler than doing what you say you’re going to do. If you don’t want to do it, don’t say you’ll do it. If you say you’ll do it, then go ahead and do it. It’s so easy, but it’s practically impossible for many. A few months ago, I was dealing with a prosecutor for the first time, and she said she would run something by her boss and get back to me. As time passed, I figured she had either … Read entire article »