» Entries tagged with "referral"

Gee Whiz, Referrals!

An email arrived last Monday from Lawyer.com with the title “Potential Client – Action Requested by Tuesday 9.00 AM.” Adrian forwarded the one he got to me shortly afterwards with a message saying “blog fodder?” I really didn’t want to write about it, but I now feel compelled. Apparently, the “Lawyer.com Listing” I didn’t know I had “generated a Potential Criminal Client.” Clicking through took me to a page where information about the “client” was posted. It was someone with questions about something old on his criminal record, and he wanted a consultation. I would’ve ignored it had I not gotten another one. The second one was from a family member of another potential “client” and provided the guy’s full name and jail location as well as … Read entire article »

Filed under: Marketing

Just Callin’ To Chat

I often get emails with convoluted stories that appear to have nothing to do with criminal defense. For instance, the sender will discuss her sick dad, her faith, and her wicked stepmother. There will be no obvious relevance to my line of work, but when I call, I will invariably speak with an individual charged with embezzling funds from her dad’s savings account and assaulting his new wife but who couldn’t have possibly done it because she’s a pillar of the mega-church she attends whenever she isn’t in the custody of the department of corrections for various financial and violent crimes. I’m making up the example, obviously, but reality isn’t all that different a lot of the time. One recent message and the ensuing conversation left me really … Read entire article »

Filed under: Clients

It’s Lonely Being Perfect

I set aside a few hours on several different days during my recent hike to make sure everything was okay back at the firm. On those partial “work” days, I mostly made sure my clients were happy and everything was going as planned in their cases. I returned calls from a few prospective clients as well. At first, the prospective clients would leave polite messages. They’d ask that I call them back at my convenience, acknowledging that my voice mail greetings said I would have limited availability until May. A few wished me well on my walk and said they’d be contacting Adrian because time was of the essence. What nice people I get to meet sometimes. At some point after climbing onto the Colorado Plateau, however, … Read entire article »

Filed under: Clients, Practice in General

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