» Entries tagged with "screen"

Customer Service Self Help

I had the displeasure yesterday of spending quite some time in a court with about the most hostile staff around. As soon as I made it past the security guard, who was pretty friendly, I got nothing but scowls from the various clerks, who seemed to react to me with either anger that I dare interrupt their important work with my presence or concern that I might inconvenience them by asking them to do something for me. You’d think I was showing up to fire them or unleash some sort of horrible unpleasantness on the office. Lucky for them, I didn’t need any help prior to my hearing. They stopped glowering at me and returned to work as soon as I walked past their little area and into the prosecutor’s office. … Read entire article »

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