Sometimes one call isn’t enough. That’s what a number of my clients seem to think, at least. My phone will ring, but I either miss it or can’t pick up because I’m busy. Sure enough, the same number will call again after having not left a message moments before. It’s the dreaded “double-call,” a phenomenon every attorney encounters at some point. It isn’t just clients that do it either. Other attorneys, police officers, and legal assistants do it too. Admittedly, the tactic can be helpful. If I miss the first call because I’m a little too slow picking up and the number shows up as unknown, it’s nice to have a second chance. The tactic is less helpful when I’m not picking up … Read entire article »