» Entries tagged with "voicemail"

Availability

In the process of calling out a lawyer named Christopher J. McCann who apparently felt the need to employ some scumbag marketing tactics by having someone else send out a request for a guest post, Brian Tannebaum wrote as follows: I just wonder why Chris has hired someone to go find lawyers and try to sell himself on their blogs. Can’t he send his own email, or “call directly?” Where’s the “personal service” Chris. Chris? That highlights a fascinating phenomenon that would probably be easiest to explain with some examples. I know a lawyer who sucks. Okay, I know a bunch of lawyers who suck. They never answer their phones. They never respond to emails. They can’t even be bothered to respond to a desperate text for a … Read entire article »

Filed under: Clients, lawyers, Marketing

The Double-Call

Sometimes one call isn’t enough. That’s what a number of my clients seem to think, at least. My phone will ring, but I either miss it or can’t pick up because I’m busy. Sure enough, the same number will call again after having not left a message moments before. It’s the dreaded “double-call,” a phenomenon every attorney encounters at some point. It isn’t just clients that do it either. Other attorneys, police officers, and legal assistants do it too. Admittedly, the tactic can be helpful. If I miss the first call because I’m a little too slow picking up and the number shows up as unknown, it’s nice to have a second chance. The tactic is less helpful when I’m not picking up … Read entire article »

Filed under: Clients

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