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» Entries tagged with "guard"

Customer Service Self Help

I had the displeasure yesterday of spending quite some time in a court with about the most hostile staff around. As soon as I made it past the security guard, who was pretty friendly, I got nothing but scowls from the various clerks, who seemed to react to me with either anger that I dare interrupt their important work with my presence or concern that I might inconvenience them by asking them to do something for me. You’d think I was showing up to fire them or unleash some sort of horrible unpleasantness on the office. Lucky for them, I didn’t need any help prior to my hearing. They stopped glowering at me and returned to work as soon as I walked past their little area and into the prosecutor’s office. … Read entire article »

Filed under: Courts

All Good Things Must Come To An End

Pinal County has some amazingly friendly people working court security. One guy always used to ask to borrow my car. Another would demand a check made out to him for parking in the public lot in front of the courthouse. Once, after a bit of a hiatus from handling cases there, I came back to court with facial hair. As I passed through the metal detector, one guy got on the radio and said, “we’re gonna need a razor down here.” Upon closer inspection of the quality of beard I had, he got on the radio again. “Better make that a child’s safety razor.” The guy standing in the back with an enviable handlebar mustache got a real chuckle out of that one. … Read entire article »

Filed under: Courts

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